Delivery & Shipping Services
FREE Platinum Level In-Home Delivery, Setup & Removal
($499.99 minimum purchase required)
Timing & Delivery:
Local Delivery: Usually we can deliver in-stock items within 1-3 days within our local delivery areas (King, Pierce, and Snohomish Counties). We stock most items and usually we can schedule delivery for the next available delivery time. Sometimes we can even deliver the same day on in-stock items ordered before 2pm. If an item needs to be ordered from the manufacturer, we can usually deliver within 7-10 days.
Nationwide Delivery: Tempurpedic, Latex mattresses, Number Beds and select other items are available for delivery nationwide are usually delivered within 2-3 weeks, longer in some remote areas. Once your item reaches the local delivery agent you will be contacted for delivery in your area. Instant Comfort number bed products arrive to your front door via frieght in 10-14 days.
If you have any questions regarding delivery or availability please call 1-800-863-9156 or visit our Monroe, Bellevue, or Kirkland store.
Our own white glove delivery teams will deliver your mattress to the room of your choice, remove your old one, setup an adjustable base or basic metal bed frame, take away the packaging, and if you prefer wear shoe covers to ensure your home stays clean. We offer to remove the same quantity of items purchased. We will only remove a mattress, box spring and basic metal bed frame. We do NOT move or remove furniture, waterbeds, adjustable beds or any other household items. We have our own delivery teams which means we can provide a superior level of service.
You will be contacted within 24 hours of placing your order online to coordinate delivery. If all your items are currently in-stock, we may be able to deliver within 1-3 days. We schedule in a 2-hour window so you won't have to wait around all day, and we will give you a "heads-up" phone call when we are on the way the day of delivery.
Furniture & Bedding:
Furniture ordered at the same time will be delivered seperately, and may take additional time. If you would like to have all the items on your order delivered at the same time, please specify or contact us to let us know. Bedding will either be delivered with your order, or shipped via UPS or FedEx.
Bedding Accessories & Pillows: Bedding accessories, sheets, pillows, mattress protectors and toppers qualify for FREE SHIPPING in the U.S. on orders over $99.
Local Free Delivery Zone
Is your delivery address outside this area?
Tempurpedic, Latex, and Number Bed mattresses can be delivered anywhere in the U.S., white glove delivery in 2-3 weeks.
Contact us for a quote including delivery in your area.
Some memory foam mattresses come roll packed box approximately 24" x 24" x width of mattress (38",54",60",72",78") and can be shipped directly to you or picked up at the store. You might save a bundle with that option if you live out of the area. Ask for details.
Please prepare your home for delivery:
• Create a path for delivery. Clear any furniture, valuables or breakable items to avoid damage during delivery
• You may be asked to sign a damage waiver if the delivery path is narrow or could create the potential for damage to your new mattress or home.
• We will remove one mattress and box spring for each mattress set purchased, and delivery professionals are unable to remove bedroom furniture, headboards, or other personal property.
• Someone over the age of 18 must be present for delivery.